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Privacy & Security
Privacy Protection

Privacy Policy

How we protect and handle your personal information, customer data, and business details in our beauty service management platform.

1. Information We Collect

We collect information to provide comprehensive beauty business management services, including sensitive data specific to service business operations.

Business Information

  • • Service business details and location
  • • Service offerings and pricing
  • • Staff information and roles
  • • Business hours and availability
  • • Financial and billing data

Customer Data

  • • Client contact information
  • • Appointment history and preferences
  • • Before/after treatment photos
  • • Skin/hair condition notes
  • • Allergies and sensitivities

Special Note: Photos and sensitive health information are treated with the highest security standards and are only accessible to authorized staff members.

2. How We Use Beauty Business Information

Your information enables us to provide specialized beauty industry services:

Client Care
  • • Personalized service recommendations
  • • Appointment reminders and follow-ups
  • • Treatment history tracking
Business Insights
  • • Service popularity analytics
  • • Revenue and booking trends
  • • Staff performance metrics
Safety & Compliance
  • • Health record maintenance
  • • Allergy alerts and warnings
  • • Treatment documentation

3. Information Sharing and Privacy

We never sell customer data or beauty business information. Limited sharing occurs only in these scenarios:

With Your Consent

When you explicitly authorize sharing for marketing or partnerships

Service Providers

Trusted partners for payment processing, SMS notifications, and cloud storage

Legal Requirements

When required by law, health regulations, or court orders

4. Security for Beauty Businesses

We implement specialized security measures for the unique needs of beauty and wellness businesses:

Photo Protection
  • • Client photos encrypted and watermarked
  • • Access logs for all photo views
  • • Automatic deletion of old treatment photos
  • • HIPAA-compliant image storage
Staff Access Controls
  • • Role-based permissions (stylists, managers, etc.)
  • • Multi-factor authentication required
  • • Session monitoring and auto-logout
  • • Regular access reviews and audits
Industry Compliance

We maintain compliance with health privacy regulations (HIPAA), payment security standards (PCI DSS), and international privacy laws (GDPR, CCPA) that apply to beauty and wellness businesses.

5. Your Privacy Rights

As a beauty business owner or customer, you have comprehensive control over your information:

Data Access & Control
  • • View all stored information about your business/treatments
  • • Download your data in portable formats
  • • Request corrections to inaccurate records
  • • Delete specific photos or treatment records
Privacy Preferences
  • • Opt out of marketing communications
  • • Control photo usage and sharing
  • • Set data retention preferences
  • • Manage staff access permissions

Easy Access: Manage all privacy settings directly from your dashboard under "Privacy Controls" or contact our privacy team for assistance with complex requests.

6. International Privacy & Data Transfers

For beauty businesses operating internationally or serving international clients, we ensure privacy compliance across jurisdictions.

Regional Protections
  • • EU: Full GDPR compliance including right to be forgotten
  • • California: CCPA privacy rights and transparent data practices
  • • Canada: PIPEDA compliance for health and beauty information
  • • Global: Industry-standard encryption for international transfers

7. Contact Our Privacy Team

Questions about privacy, data handling, or your rights? Our specialized privacy team understands the unique needs of beauty and wellness businesses.

General Privacy

Dashboard → Privacy Settings

Data Requests

Support → Data Privacy

Urgent Issues

24/7 Security Hotline

Last updated: November 26, 2025

Version 3.0 • Beauty Industry Privacy Standards