Terms of Service

Professional service management platform terms and conditions for beauty businesses, salons, spas, and wellness providers.

1. Acceptance of Terms

By accessing and using this professional beauty service management platform, you accept and agree to be bound by these terms. This includes salon owners, spa operators, beauty parlor managers, and nail art studio professionals.

These terms apply to all features including appointment scheduling, customer management, employee coordination, service billing, and business reporting.

2. Service Description

Our platform provides comprehensive management tools specifically designed for beauty and wellness businesses:

Appointment Management

Online booking, scheduling, and reminders

Customer Relations

Client profiles, preferences, and history

Services are tailored for hair salons, nail art studios, beauty parlors, spas, and other wellness establishments.

3. Business Owner Responsibilities

Maintain confidentiality of customer information and appointment details
Comply with local health and safety regulations for beauty services
Provide accurate service descriptions, pricing, and availability
Honor appointment bookings and maintain professional service standards
Respect customer privacy regarding treatments and personal information

4. Appointment and Service Policies

Booking and Cancellations

Businesses must establish clear cancellation policies. We recommend at least 24-hour notice for beauty services and 48-hour notice for extensive treatments like hair coloring or spa packages.

Service Guarantees

While we facilitate booking and management, service quality and customer satisfaction remain the responsibility of the service provider.

Special Considerations

For services involving chemicals (hair treatments, nail products) or equipment, providers must follow industry safety standards and obtain appropriate consents.

5. Data Security and Privacy

We implement enterprise-grade security measures to protect sensitive information including customer photos, treatment records, appointment histories, and payment details.

Beauty Industry Specific Protections

• Before/after treatment photos are encrypted and access-controlled
• Customer preferences and allergies are securely stored
• Staff access to customer records is role-based and audited
• Payment processing meets PCI DSS compliance standards

6. Billing and Payments

Our platform facilitates secure payment processing for beauty services. Service providers are responsible for setting accurate pricing and honoring quoted rates.

Payment Terms

• Deposits for extensive services (coloring, perms, wedding packages) are recommended
• No-show fees may be applied as per business policy
• Refund policies must be clearly communicated to customers
• All pricing must include applicable taxes and fees

7. Limitations and Liability

Our platform is provided "as is" for business management purposes. We are not liable for:

• Service quality, customer satisfaction, or treatment outcomes
• Allergic reactions, skin sensitivities, or adverse responses to beauty treatments
• Equipment malfunction or product-related issues at service locations
• Business disputes between providers and customers

Professional Responsibility: Service providers maintain full responsibility for their professional licenses, insurance, and compliance with local regulations for beauty and wellness services.

8. Contact and Support

For questions about these terms or platform support, contact us through the help center within your dashboard or email our customer success team.

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Last updated: November 26, 2025

Version 2.1 • Professional Service Management Platform